Reach for this handbook any time you need field-tested advice for investigating, categorizing, reporting and trending, and ultimately eliminating the root causes of incidents. It includes step-by-step instructions, checklists, and forms for performing an analysis and enables users to effectively incorporate the methodology and apply it to a variety of situations.
Using the structured techniques in the Root Cause Analysis Handbook, you will:
- Understand why root causes are important.
- Identify and define inherent problems.
- Collect data for problem-solving.
- Analyze data for root causes.
- Generate practical recommendations.
